Tag Archives: Internet

Another one bytes the dust

Getting a home internet connection in Germany is notoriously painful. I’ve known bloggers who moved flat, said they’d be back, and were never heard from again.

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People have died waiting for wifi (probably). In fact, someone told me that you had to wait for someone to die in order to take over their connection. But, with German healthcare being what it is (i.e. excellent), I wasn’t willing to wait that long.

My company of choice was Kabel Deutschland; I teach there so I already know half of the customer service department, which could come in handy if any problems arose. This, unfortunately, was not to be as they require a minimum contract of two years. With my temporarily permanent living arrangement, I needed something a bit more flexible. Having scoured a few free advice websites, I came across 1 & 1 Internet. As they’re an internet company, I figured emailing was a viable option, and I did just that a week before I moved flat.

The (probably) lovely Marco got back to me within a day, recommending the best package for my needs. Sounded good. I then muddled over the form for a day or so and sent it back. Cue a shitload lot of very confusing emails, of which I could understand around 10%. I’m a Luddite in English so this was way beyond my German capabilities. An angry-sounding German (not as common as you’d think) called me to shout incomprehensible things at me, while I trotted out “baby’s first words” in response. Anyway, I got through it and managed to get an appointment for only 19 days after I moved in. (You might think the “only” is sarcastic but this is Germany so…)

The modem arrived in the post, I’d arranged to have the day off work, and was dutifully sitting on my sofa at 8am, prepared to wait for up to five hours for the technician to arrive and work his magic. At 9.14, I received a text message saying that the technician had been unable to access the apartment and that I would have to arrange another appointment. Um, WHAT? I immediately called 1 & 1 but the customer service rep’s English was the equivalent of my German so that conversation was a non-starter. Someone else would have to call me back. Nobody did.

I wondered if I could squeeze in beside Frederick the Great. He has spuds and everything.
I wondered if I could squeeze in beside Frederick the Great. He has spuds and everything.

But the day wasn’t a total loss. That afternoon, I was off to meet the American Ambassador and family for a Berliner Unterwelten tour of the Humboldthain Flak Tower and “Myth of Germania” exhibition. Sometimes it pays to be the token English-speaking person. The family turned out to be lovely, they had a great time, and I got to watch scary security men say “Clear” into walkie-talkies and be ferried across the street in a super-vehicle with blacked-out windows. Click here to see hi-larious images of me in a shower cap and hard hat –

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Anyway, after that life went back to normal. On Friday morning, I was leaving a lesson and on my way to my other job when the phone rang.

Me: Hello, Linda speaking.

Körbl: Hallo, you need new appointment with Internet Techniker.

Me: YES! Yes, I do! When is it? 

Körbl: 10 minutes.

Me: 10 minutes past what? On what day? 

Körbl: (Sigh) NEIN, 10 minutes from now.

Me: But, but… I’m not at home! I’m on the other side of the city!

I briefly scanned Schlesisches Straße to see if a helicopter pad had magically appeared since the last time I’d been there. It hadn’t.

Körbl: OK, we make new appointment. I call you later. 

Me: (sinking to my knees) NEEEEEEEEEEEEEEIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIINNNNNNNNNNNNNNNNN!

This time, however, someone did call me and I managed to get an appointment only 14 days after the first one. (Again, not sarcastic.) Yesterday saw me dutifully sitting on my sofa at 8am in my favourite “Carpe that fucking diem” t-shirt, though I was more ready to “carpe” someone by the throat if nobody showed up this time. At 9.30, the doorbell rang. I’m not sure if the poor “Techniker” had ever had a woman so happy to see him, but he’s a German internet provider so he probably has women (and men) throwing themselves at his feet all the time. He stopped outside the door to put surgeon’s slippers on over his boots while I chuckled and thought, “German”.

I gleefully danced around after him as he tugged at cables, and made Star Trek noises with his “device”. I trailed happily after him down to the basement and back upstairs again, while shouting inane things like, “It’s a green light! Green lights are good, right?” I was like the puppy he’d never had – and probably never wanted. Finally, he announced that everything was working. I managed to refrain from flinging myself at his surgical slippers, but only just.

GREEN LIGHTS!
GREEN LIGHTS!

So, I now have wifi in my flat. I didn’t die, nobody else had to die, and the whole process only (that word again) took two attempts and around a  month and a half. Basically, I am gewinning at life. So come on, Germany, what else have you got? (Probably shouldn’t ask that question…)

Welcome to my hood

I am officially declaring my first week and a half of living on my own a roaring success. But, I suspect that since posting these pictures…

…some of you might think that I have taken to tree-hugging, stuff-picking, or whatever else it is people who live near forests do. Not so, dear reader. If there was ever a chance of that, I think it probably would have happened in Latvia, and the closest I came to tree-hugging there was being driven out of the country by stick-wielding local lunatics. (Slight exaggeration, but close enough.)

Far from feeling isolated from my beloved Berlin, I am feeling very much at home here. During the day, I get to scoff at tourists who spend 20 minutes standing in front of a map of the train system, and a further 20 minutes trying to figure out which ticket to buy; in the evenings, I get to come home to my tranquil little haven. It’s the perfect balance. In fact, living here feels a bit like living in a holiday camp, which I can’t recommend highly enough.

Despite being small, the town has absolutely everything I need for daily living – an efficient transport system, supermarkets, banks, a post office, shops, WOOLWORTH, bakeries, cafés, restaurants, bars, late-night shops (for midnight/Sunday wine runs) and even a little cinema. Oh, and there’s also a church for people who like that sort of thing.

The bells, the bells...
The bells, the bells…

In my back garden, there’s a table tennis table which I’ve never seen anyone using, but am planning to take full advantage of at the first possible opportunity.

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Just down the road in one direction, there’s mini-golf and archery, and in the other direction, there’s a swimming pool, tennis courts and an ice rink. In fact, all I need is some bad karaoke, bingo and ballroom dancing and I’d be living in Butlin’s. (For non-UK/Irish readers, Butlin’s is a famous holiday camp in the UK – think “Dirty Dancing”, but without the dirty bits.)

Something the world hoped it would never see again...
Something the world hoped it would never see again…

Dotted all around the town are pretty little allotments where the Mermans, “merry Germans” in case you’d forgotten, grow stuff, grill sausages, drink beer, bask in the sunshine, paddle in inflatable swimming pools and get naked a lot. This last one is, as yet, unconfirmed, but this is Germany so…

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Naturally, I’ve also been to check out my new local bar. I first went last Sunday as a little treat for managing to lug my worldly possessions – solo – from one end of the city to the other. I was mildly perturbed to find that I was in the minority given that I didn’t have white hair, a walker or a wheelchair. Still, the punters were friendly, in a toothless, elderly sort of way.

Not one to give up so easily, I decided to return on a Saturday night to see what kind of crowd it brought in on a more “happening” night of the week. I had no sooner settled in with a nice glass of wine when the waiter came over.

Eggert: Those gentlemen over there would like to buy you a drink.

Feeling a bit like I was in a movie, I looked over to see three men of various ages/sizes grinning back at me.

Me: Um. 

Me: Ummmm.

Me: OK, I’ll have a white wi… no, sod that, I’ll have a whiskey. Irish. No ice. No water. Danke. 

When it came, I raised my glass to the gentlemen, thanked them in German and offered a pleasantry or two. This was greeted with looks of disappointment. Huh? Surely my German wasn’t that bad – it wasn’t like I was saying anything overly complicated. What was their problem?

As it turned out, their problem was that they didn’t have a word of German between them. They were Croatian builders who’d been in Germany for around ten days. Two out of three spoke passable English though, so in the end, we managed to have what was probably the most uproarious night that particular bar had ever seen.

It used to be so peaceful…

With my flat kitted out, my internet provider coming on Wednesday and my new bar of choice selected, there is really only one thing left to do. Yup, it’s back to the dreaded Bürgeramt to re-re-re-re-re-register my address. I guess if they try to make me wait for hours on end again, I can just start screaming, “Nobody puts O’Grady in a corner!” and see where that gets me.

The Eagle has Landed

I’m finally in my new place. The good news is that it only took two days, six train journeys, six bus journeys, a lot of sweat, some bumps, scrapes and bruises, far too much riding in lifts with screeching brats, and more swearing than Berlin has probably ever heard before. Still, maybe there’s something character building about knowing you can do this kind of stuff by yourself when you have to. I’ll let you know when that feeling kicks in…

Although I’m now living in what most Berliners would probably consider “the sticks”, I couldn’t be happier. This morning, instead of being woken up by blaring Turkish car radios, manic beeping, and sirens every seven minutes, I woke up to the sound of birdsong and distant church bells – something my good Irish Catholic soul finds very soothing. Ahem.

From this:

To this:

For the first time since I moved to Berlin, I have unpacked everything I own. In fact, there’s so much storage space here, I might need to buy new stuff to fill it all. The joy, the utter joy, of not having to move other people’s stuff to the side, or squeeze my things into the gaps that they left behind. I have drawers, cupboards, wardrobes and they’re mine, all mine! The place is spotless and fully equipped, even coming with a 104″ flat screen TV…

Welcome to the future.
Welcome to the future.

Of course, even when a flat comes fully furnished, there are always some bits and pieces that you need, in my case, clothes hangers and decent-sized mugs. So, after hefting the second load of stuff up the stairs and into the flat, I took a stroll to the DM (a bit like Boots) on the corner.

Where the hell were the clothes hangers? I did three laps of the shop and still couldn’t find them. Thankfully, there was a woman stacking shelves so I approached her.

Me: (in German) Excuse me, do you sell… (Shit. Due to the excitement of the day, I’d neglected to figure out what I’d say if I couldn’t find something. What on earth were clothes hangers in German? Deciding that ‘hangen’ was probably a verb, I finished with…) the things for clothes hanging? (Brilliant, I know.) 

Hadwigis: What? 

Me: You know, the things for the clothes hanging! 

Hadwigis: (looking like she wished she had an emergency security button underneath the shelf) What? 

Me: (lots of enthusiastic miming of clothes hanger shapes and hanging things up)

Hadwigis, finally twigging what I was after, or just desperate to get rid of me, pointed to the other end of the shop, said something in rapid German and went back to her shelf stacking.

I walked in the direction she’d pointed in, did another couple of laps but still failed to find anything remotely resembling clothes hangers. Embarrassed that Hadwigis would see my hangerless basket, I shiftily checked each aisle to make sure she wasn’t there and skulked to the till. Once outside, I Google Translated “clothes hangers”. “Kleiderbügel” – what a fabulous word, and one that I will not easily forget.

Kleiderbügel! Say it with me!
Kleiderbügel! Say it with me!

I wandered down the street and came to a stop outside a blast from the past – Woolworths. Pretty sure they’d have everything I needed, in I went. Naturally, the clothes hangers were again elusive, but armed with the correct word this time, I marched up to another shelf-stacker and confidently asked her where they were. My pronunciation might have been a bit Irish because she gave me a huge grin while directing me to the lower floor. I hadn’t even realised there was a lower floor but, oh my god, it was home-start heaven down there.

I finally struggled to the till with two mugs, 20 clothes hangers, a chopping board, a duvet and pillow cover set, a sheet, a dishtowel, a small bin and a scented candle. I nearly fell over when she told me the total – just over €16. As this makes Woolworths my new favourite shop, Hadwigis can breathe a sigh of relief as I’ll never have to darken her door again.

I now have everything I need, but the only thing I was slightly concerned about before moving here was the internet situation. The company I had contacted said that it would take three weeks to set up a connection. (Um, why?) But, lo and behold, thanks to a T-Mobile hotspot that I can pay for for 30 days, here I am. I’m hoping that by the time the 30 days are up, the other company will have got their act together. I mean, Jesus, I need the internet for Scrabble Facebook work. How hard can it be, Germany, huh?

So, before I go and enjoy a glass of wine in blissful solitude on my balcony, I can tell you that I’ve also made a major leap in becoming a real German…

Yes, it's my very own poo shelf
Yes, it’s my very own poo shelf

You’re free to laugh now.

The Littlest Hobo

At the end of this month, I will be moving out of flat number five and into flat number six. Not bad going for ten months, even by Berlin standards.

My plans to change the locks in Ailsa’s place failed and I dutifully moved out at the end of June. Ailsa came back from America to a spotless clean apartment, which she was very happy about, and I was very happy that she hadn’t arrived a couple of hours earlier when this was not even remotely the case.

Aware that I was about to be homeless – again – I started putting out feelers to see if I could find somewhere to keep me off the streets for another few weeks. As luck would have it, my German friend, Adalwolfa, was going to the States for a month with her dad and was looking for someone to take over her room. Funnily enough, the flat is about a ten-minute walk from Hermann’s place so it feels a bit like coming full circle.

I’m now sharing with a charming young German gentleman and a (thankfully) sane Swede. My first act in a bid to impress my new housemates was to make a cup of tea with a spoon and a half of salt, which I then proceeded to spit all over the kitchen. Eberhart came to my rescue and pointed out where the sugar was, though probably not before thinking he was living with a complete lunatic.

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In my defence, I don’t think I’ve ever seen anyone keep salt in a jar with a spoon in it before. Surely that’s just asking for trouble, or is it yet another example of the much-maligned German sense of humour?

Anyway, since then, things have been going just fine. Although some of the décor leaves a little to be desired…

Um...
Um…

and the kitchen would give Hildeberta and Hildegard the willies, I have a huge room, working wifi, nice flatmates who don’t ask anything of me and, most importantly, a roof over my head. As Adalwolfa is a bit of a technical genius, I’ve also had hours of fun with her remote-controlled lighting system, hitting random buttons to see which light comes on or goes off. I’ve even managed to make it through almost an entire month with only one mini-lecture about putting packaging in the bio bin.

However, all good things must come to an end, and conscious of being under serious time pressure, I started looking for a new flat right after I’d moved into this one. And, I can hardly believe it, but I think I’ve found the perfect solution.

There is a company here called Berlinovo, which has apartments all over the city. The real beauty of this, particularly for someone with my sketchy employment history and even sketchier prospects, is that there’s no deposit, you can rent by the month, and only have to give a month’s notice when you want to leave.

The flat is small, but fully furnished (down to a corkscrew – I checked),  there are good transport connections, and I will be living on my own. ON MY OWN – how sweet those words are…

I'm this happy
I’m this happy

Regarding my current area, I will miss my new favourite bar, where it’s rumoured they eat foreigners for breakfast. I, however, have fit in like a dream, and the scary-looking locals have turned out to be lovely German pussycats, who help me with my language skills every time I go there. If there ever comes a time that I need to rob a bank or hide a body, the German that I’m learning from these characters will come in very handy.

I will NOT miss my local Italian restaurant, where the lecherous, elderly Sicilian waiter seems to think it’s perfectly acceptable to follow timid young women (yes, me) into the ladies bathroom, and attempt – repeatedly – to kiss them.

Numerous shoves in the chest failed to convince Salvatore that the feeling was not mutual.
Numerous shoves in the chest failed to convince Salvatore that the feeling was not mutual.

Anyway, for better or worse, soon I will be leaving all of this far behind and making the 25 or so S-Bahn trips it will take me to get all of my stuff from one end of the city to the other. This will probably be a walk in the park in comparison to setting up an internet connection…